Privacy Policy for "Serenity Welfare"

1. Introduction

Welcome to Serenity Welfare's website (https://serenitywelfare.org). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.


2. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Name
  • Email
  • Company
  • Telephone

We also use cookies and Google Analytics to enhance your experience on our site.


3. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you newsletters, updates, and promotional materials (upon subscription)
  • To analyze website traffic and usage patterns through Google Analytics
  • To improve our website and services

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.


5. Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics collects information such as your IP address, browser type, referring website, and pages visited. This data is aggregated and anonymized, and it helps us understand user behavior and improve our services. For more information on Google's privacy practices, please visit Google's Privacy Policy.


6. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in running our website and conducting our business, subject to confidentiality agreements.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.


8. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information
  • Request correction of your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent where we rely on your consent to process your personal information

To exercise these rights, please contact us using the information provided below.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Via our Contact Form
Telephone: 0203 903 2060


Thank you for visiting Serenity Welfare. Your privacy is important to us.

Privacy Policy Last Updated: 18th October 2024